Overview

At RallyPoint Journal, we’re committed to delivering quality products and a smooth experience from order to delivery. If something isn’t right, we’ll work to make it right.

Shipping Policy

Processing Time

Orders are processed within 1–3 business days

Orders are not shipped on weekends or holidays

Shipping Rates & Delivery

Shipping rates are calculated at checkout

Standard delivery typically takes 3–7 business days after shipment

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Shipping Issues

RallyPoint Journal is not responsible for:

Delays caused by carriersIncorrect shipping addresses provided at checkout

If you experience an issue with delivery, contact us and we’ll do our best to assist.

Return Policy

Returns

We accept returns within 30 days of delivery.

To be eligible:

Item must be unused and unwritten in

Item must be in original condition and packaging

Proof of purchase is required

Non-Returnable Items

Used or written-in journals

Items damaged due to misuse

Custom or branded bulk orders

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 7 days of delivery.

Please include:

Order number

Description of the issue

Photos of the item

We will replace the item or issue a refund as quickly as possible.

Refunds

Once your return is received and inspected:

You’ll be notified of approval or rejection

Approved refunds are issued to your original payment method

Please allow 5–10 business days for processing

Return Shipping

Customers are responsible for return shipping costs

Shipping fees are non-refundable

We recommend using a trackable shipping service

Wholesale & Fundraiser Orders

All wholesale and fundraiser orders are final sale, unless items arrive damaged or defective.

If there’s an issue, contact us and we’ll work quickly to resolve it.

Contact Us

For questions, returns, or shipping support:

📧 rallypointjournal@gmail.com
🌐 www.rallypointjournal.com